Nautical Education Manager
Viking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five oceans and all seven continents. Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences For The Thinking PersonTM. Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row by Condé Nast Traveler in the 2025 Readers’ Choice Awards. Viking is also rated a “World’s Best” by Travel + Leisure—no other travel company has simultaneously received such honors by both publications.
Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.
ROLE DESCRIPTION
• Reporting to the Director Nautical Compliance, the Nautical Education Manager is responsible for the design, delivery, coordination, and continuous improvement of Nautical training programs across Viking’s river fleet.
• Lead the annual training cycle, including newcomer, repeater, rank progression, and Season Start Training programs, ensuring alignment with operational, safety, and regulatory requirements.
• Oversee the annual training calendar, trainer resourcing, and training logistics to ensure effective delivery across onboard, classroom, and digital learning environments.
• Lead the Nautical Training Administrators team and drive high-quality learning solutions through collaboration with Nautical Operations, Learning & Development, subject matter experts, and external training partners.
KEY RESPONSIBILITIES
• Design, develop, and continuously improve nautical training programs across classroom, onboard, and digital learning environments.
• Deliver engaging instructor-led and virtual training sessions while ensuring learning content reflects operational, safety, and regulatory standards.
• Lead the planning and coordination of the annual training calendar, instructor resources, logistics, and learning administration.
• Manage and coach the Nautical Training Administration team, ensuring efficient delivery of training activities.
• Partner with Nautical Operations, Learning & Development, subject matter experts, and external providers to deliver high-quality learning solutions.
• Translate technical expertise into engaging, structured learning experiences using sound instructional design principles.
• Drive continuous improvement of training processes, quality standards, learning technologies, and the Learning Management System (LMS).
• Monitor learning completion, training effectiveness, and reporting to support operational excellence.
KEY QUALIFICATIONS
• Proven experience designing, developing, and delivering learning programs in a professional environment.
• Strong facilitation skills with experience delivering classroom, virtual, or blended learning.
• Ability to transform technical subject matter into engaging, learner-focused training.
• Experience planning multiple learning initiatives and coordinating resources in a dynamic environment.
• Leadership experience with the ability to coach, develop, and motivate a team.
• Excellent planning, organizational, stakeholder management, and communication skills.
• Proactive, collaborative, and adaptable with a continuous improvement mindset.
• Proficiency with Microsoft 365, Articulate 360, and Learning Management Systems (LMS).
• Fluent in English; German or French is an advantage.
• Willingness to travel internationally up to 30%.
EDUCATION
• Bachelor’s degree or equivalent education in Learning and Development, Psychology, Education, or a related field.
CULTURE & BENEFITS
• Fast-growing and dynamic environment, a modern workspace, flexible working hours
HOW TO APPLY
Please apply via our website www.vikingcareers.com, including your CV in English and a one-page cover letter to introduce yourself and your interest for the role.
For more details about this position, contact us under +41 61 638 60 11